Articles:

MARIA MAMOURA, DIRECTOR, CREATIVE TECHNOLOGIES.

They largely got rid of the traditional processes of city planning, keeping only those things that seemed immovable.Instead they used a process of discussion.

They brought together those already living in the city, those who would need to provide services and through agencies heard the voices of refugees themselves.They allowed worries, concerns and aspirations to be voiced, using the modelling to inform debate and to regulate emotional catastrophising.No process like this can be perfect but it can be good: constructive, educational and democratising.

Research suggested that many of these values had been achieved..There is no doubt that there is complexity in the world.

There are competing beliefs, experiences, traditions and thus there are no perfect designs, no perfect solutions, however there is always the opportunity for great processes and great outcomes.

Within change and complexity, we cannot hope to reach these aspirations by simply sticking with tradition.One helpful way to approach things is to consider projects as having both a problem space and a solution space.

It’s important not to let our ideas about solutions become too fixed, too soon.The problem may not always be perfectly understood when we begin.

People are often in a rush to move ahead, but it’s worth spending time to explore problems fully.The better the problem is understood, the better the outcome will be.